Shipping Policy
SECTION 1 - GENERAL INFORMATION
All orders are subject to product availability. If an item is not in stock at the time you place your order, we will notify you and refund you the total amount of your order, using the original method of payment.
SECTION 2 - DELIVERY LOCATION
Items offered on our website are only available for delivery to addresses in Malaysia. Any shipments outside of Malaysia are not available at this time. For out-of-country purchases, please contact us at our live chat, drop us an email, or give us a call at +603-9021 3233 and we will arrange for our shipping and export department to assist you.
SECTION 3 - DELIVERY TIME
All orders are processed within 1-2 business days. Post-process, delivery time is estimated to be within 3-5 business days.
If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email or telephone. Unless there are exceptional circumstances, we make every effort to fulfill your order within [15] business days of the date of your order. Business day means Monday to Friday, except holidays.
Please note we do not ship on Saturdays and Sundays.
Date of delivery may vary due to carrier shipping practices, delivery location, method of delivery, and the items ordered. Products may also be delivered in separate shipments.
SECTION 4 - DELIVERY INSTRUCTIONS
[You can provide special delivery instructions on the check-out page of our website.]
SECTION 5 - SHIPPING COSTS
Shipping costs are based on the weight of your order and the delivery method. To find out how much your order will cost, simply add the items you would like to purchase to your cart and proceed to the checkout page. Once at the checkout screen, shipping charges will be displayed.
Additional shipping charges may apply to remote areas or for large or heavy items. You will be advised of any charges on the checkout page.
SECTION 6 - DAMAGED ITEMS IN TRANSPORT
If there is any damage to the packaging or product on delivery, contact us immediately at our live chat, drop us an email, or give us a call at +603-9021 3233.
SECTION 7 - QUESTIONS
If you have any questions about the delivery and shipment or your order, please contact us at our live chat, drop us an email, or give us a call at +603-9021 3233.
All orders are subject to product availability. If an item is not in stock at the time you place your order, we will notify you and refund you the total amount of your order, using the original method of payment.
SECTION 2 - DELIVERY LOCATION
Items offered on our website are only available for delivery to addresses in Malaysia. Any shipments outside of Malaysia are not available at this time. For out-of-country purchases, please contact us at our live chat, drop us an email, or give us a call at +603-9021 3233 and we will arrange for our shipping and export department to assist you.
SECTION 3 - DELIVERY TIME
All orders are processed within 1-2 business days. Post-process, delivery time is estimated to be within 3-5 business days.
If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email or telephone. Unless there are exceptional circumstances, we make every effort to fulfill your order within [15] business days of the date of your order. Business day means Monday to Friday, except holidays.
Please note we do not ship on Saturdays and Sundays.
Date of delivery may vary due to carrier shipping practices, delivery location, method of delivery, and the items ordered. Products may also be delivered in separate shipments.
SECTION 4 - DELIVERY INSTRUCTIONS
[You can provide special delivery instructions on the check-out page of our website.]
SECTION 5 - SHIPPING COSTS
Shipping costs are based on the weight of your order and the delivery method. To find out how much your order will cost, simply add the items you would like to purchase to your cart and proceed to the checkout page. Once at the checkout screen, shipping charges will be displayed.
Additional shipping charges may apply to remote areas or for large or heavy items. You will be advised of any charges on the checkout page.
SECTION 6 - DAMAGED ITEMS IN TRANSPORT
If there is any damage to the packaging or product on delivery, contact us immediately at our live chat, drop us an email, or give us a call at +603-9021 3233.
SECTION 7 - QUESTIONS
If you have any questions about the delivery and shipment or your order, please contact us at our live chat, drop us an email, or give us a call at +603-9021 3233.